To use Foria’s services you need to be 16 years of age or older in Ontario and 18 years or older in Alberta. We can only serve patients in these two provinces at this time. You should also have your health card ready at your visit or another piece of ID if you don't have a health card. You can find out more about what ID we accept here.
Because we are a virtual clinic, you will also need to meet a few technical criteria to ensure our appointments go smoothly. These are:
- A computer or mobile device with a web browser, camera, good quality speakers, and microphone
- An internet (wi-fi) or a phone data plan (for connections via mobile device)
- A strong internet connection
- An email account. You will receive an email 5 minutes before the appointment, with a link and code to join the visit.
You may not be eligible for hormone therapy if you have some pre-existing physical or mental health conditions. Your clinician may also decide that a longer planning period is appropriate before starting hormone therapy. There may also be some reasons, like other health conditions, that would make in-person care safer for you.
In these cases, your clinician will discuss next steps with you in your appointment. Unfortunately, fees for our services are non-refundable if you are found ineligible for hormone therapy and/or virtual care.